‘AI Mania Is Eviscerating Global Decision-Making’

Fascinating essay by Nikhil Suresh: On a trip overseas, I had the privilege of a meeting with one of the Fortune 500 executives mentioned at the beginning of the post, who will remain anonymous so that they are not executed by firing squad by their board. As we were chatting, it became clear that they were very switched-on and technically competent, and they also happened to be at a company that had committed to the usual battery of exorbitant claims about their recent innovations — we’ve 100×’d our productivity, AI is the future of everything, I am but a vessel for OpenAI to make love to my wife. You know, normal things. But since I had them there without any microphones around, I asked why this was being repeated without opposition. Was it just sales fluff? The answer was a lot more interesting. It was partially ridiculous sales material being delivered to an easily excitable audience, but this was not the dominant factor constraining honesty. Executives at their customers were saying absurd things about achieving 100× productivity, and this meant that if any executive at the vendor said that these gains were not plausible, it would undermine the credibility of the customer’s executive, be perceived as an attack (or heresy), and possibly result in an enterprise contract cancellation. And getting enterprise contracts cancelled because you wanted to opine on something that doesn’t really matter to your organisation’s mission is a great way to get fired.